Since the introduction of the Green P Mobile Application in 2016, the Toronto Parking Authority has seen adoption in the use of the Green P App grow from just 49 percent of all customer transactions in 2016 to over 75 percent in 2023, with a total of 1.6 million subscribers. Over 12 million customer transactions in 2023 have taken place on the Green P App. By the end of 2024, the Toronto Parking Authority forecasts that growth will continue to increase to approximately 79 percent of customer transactions and to 85 percent by the end of 2025. The increase in mobile usage has resulted in a corresponding reduction in the percentage of customer transactions utilizing Pay and Display parking machines. Toronto Parking Authority's current on-street paid parking portfolio includes approximately 21,500 parking spaces and accepts payment via 2,728 Pay and Display parking machines, 178 single-space parking meters, and the Green P App. In 2022, Toronto Parking Authority's on-street paid parking program generated $44.7 million in revenues. The Toronto Parking Authority conducted a review of how best to manage aspects of on-street parking operations, and how paid parking equipment (i.e. Pay and Display parking machines and single space meters) are being used as part of the larger on-street paid parking program. Through this review, the Toronto Parking Authority identified that Pay and Display parking machines which are located in low volume areas or are servicing a threshold of five (5) or less parking stalls per one (1) Pay and Display machine and do not generate sufficient revenue to off-set operational costs should be identified for transition. As a result, and in an effort to sustain paid parking areas which helps drive turnover for local businesses, the Toronto Parking Authority reviewed alternative options to the current On-Street paid parking program including the introduction of “Mobile Only Zones” where customers can pay for parking using a number of mobile options including, the Green P App, text to pay or by scanning a QR code. Transportation Services and Toronto Parking Authority staff have reviewed the current on-street paid parking inventory and are proposing to pilot thirteen (13) Mobile Only Zones based on one (1) or more of the following criteria: High mobile utilization within that specific area or location (greater than 70 percent utilization), Low number of parking stalls at minimum five (5) or less parking stalls per one (1) Pay and Display parking machine, Locations containing legacy single space meters which have reached the end of their serviceable life, or Located in the downtown core for prototype purposes (learning opportunity in a busier environment). The Toronto Parking Authority staff will monitor the operation of these thirteen (13) Mobile Only Zones throughout the duration of a one (1) year pilot program to determine success against key performance indicators. This report also seeks Council approval to amend a number of City of Toronto Municipal Code Chapters to add Mobile Only Zones to the on-street paid parking program in order to conduct the pilot.
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