On October 15, 2024, the Audit Committee will receive a report from the City of Toronto’s Auditor General entitled: Reinforcing the Importance of Openness, Fairness and Transparency in City Procurement: An Audit of the Procurement and Implementation of the PayIt Unsolicited Proposal. The objective of the audit was to review the procurement of the City’s MyToronto Pay platform (delivered by the City’s contracted vendor, PayIt LLC) and outcomes achieved to date, to identify lessons learned, and opportunities to clarify and/or improve the City’s Unsolicited Quotations for Proposals Policy and Process for Receiving and Reviewing Unsolicited Quotations and Proposals. The audit report includes nine recommendations aimed at strengthening the oversight, and policy and process for receiving, reviewing, and responding to unsolicited proposals. The audit report also reinforces the importance of management’s leadership and commitment to ensuring openness, fairness, and transparency in City procurement. In light of these recommendations, this motion seeks to ensure no additional City services or payment types are added to the MyToronto Pay platform during the remaining contract term.
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